This isn't a conventional car company. We're a new global brand that focuses on the need of the connected generation, sustainability, and a hassle-free customer experience.

Aftersales Specialist

We are looking for an Aftersales Specialist to drive the rollout of new retailers and support existing retailers and service-only partners within our network. Acting as a project lead, you will guide partners through implementation processes, ensure alignment with company guidelines, and enhance their operational performance. This role involves coaching and training retailers, safeguarding compliance with standards, and driving parts and service sales growth. By collaborating closely with internal L&C teams and external stakeholders, you will deliver tailored aftersales solutions that strengthen partner capabilities, improve profitability, and elevate customer satisfaction.

What you'll do

• Execute aftersales strategies under the guidance of the Network Manager
• Build and maintain strong, long-term relationships with retail and service partners
• Lead the onboarding process for new partners, including training on company policies, product knowledge, and operational standards
• Collaborate with internal teams and external partners to implement effective aftersales initiatives and drive sales performance
• Monitor, track, and follow up on sales targets and KPIs, ensuring both qualitative and quantitative goals are achieved
• Prepare, analyze, and deliver regular B2B sales performance reports for parts and service offering

What you should have

• 3–10 years of experience in aftersales or workshop customer service within the automotive industry, bachelor’s degree in a relevant field
• Strong proficiency in aftersales operations and business development
• Good understanding of market needs and retailer network dynamics
• Hands-on experience with aftersales process management and performance improvement
• Excellent verbal and written communication skills in Dutch & English required

Working for Lynk & Co

Want to learn more about working for Lynk & Co and what we offer? Read more via this link: Why Lynk & Co - Lynk & Co (lynkco.com)

Our recruitment process

We work with a competence based framework. You apply by submitting your LinkedIn-profile or CV written in English and answering a few questions.

Our selection will primarily look at acquired competencies and skills.

To help us place the right people in the right role, we believe in science-based and fair assessment methods. Therefore, as part of our recruitment process, we use psychometric assessments from Alva Labs to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role.

We look forward to receiving your application as soon as possible, but latest 15th of December. We will do ongoing selection of candidates during the application period, so don't hesitate to submit your application if you're interested.

If you have any questions about the recruitment process, please reach out to bijal.bakhda@lynkco.com

To learn more about us, check out our website and follow us on LinkedIn and Facebook.